Frequently asked questions and answers

Frequently asked questions and answers

Here, you’ll find detailed answers to the most common questions about Homeland Coffee, covering everything from our sustainable farming practices to expert brewing tips.
Still have questions?

If you don’t see the information you need, feel free to reach out to us directly—we’re always happy to help and share our passion for great coffee!

Here, you’ll find detailed answers to the most common questions about Homeland Coffee, covering everything from our sustainable farming practices to expert brewing tips.
What makes Ugandan coffee unique?

Ugandan coffee stands out for its rich flavor, grown in ideal conditions with high altitudes, volcanic soils, and consistent rainfall. It’s one of the few countries producing both premium Arabica and world-renowned Robusta beans. Known for its bold body, natural sweetness, and hints of chocolate and fruit, Ugandan coffee reflects its diverse regions and cultural heritage. Many farmers use sustainable, traditional methods, enhancing the coffee’s quality and supporting local communities.

What makes Homeland Coffee different?

Thank you for your interest in Homeland Coffee!
1. Homeland Coffee stands apart because it embodies the essence of Uganda’s world-renowned coffee heritage. Our beans are sourced exclusively from Uganda's finest coffee farms, where the fertile volcanic soils, high altitudes, and ideal climate create the perfect conditions for growing premium coffee. Each bean is handpicked for exceptional quality and crafted into a cup bursting with natural, full-bodied flavors.


2. But we’re more than just great coffee. Homeland Coffee is a celebration of sustainability, community, and wellness. Our coffee is cultivated using sustainable farming practices that support Ugandan farmers and their communities, ensuring fair trade and long-term impact. By choosing Homeland Coffee, you’re not only savoring the richness of Uganda’s coffee culture—you’re also contributing to the livelihood and empowerment of the people who make it possible.


3. Our commitment to excellence goes beyond flavor. Packed with antioxidants, our coffee offers natural health benefits, delivering the goodness of nature in every cup. Homeland Coffee is a Single Origin, 100% Arabica experience that preserves the unique heritage and essence of Uganda's finest beans.

At Homeland Coffee, every sip is a journey to Uganda, a moment of wellness, and a step toward a better future for coffee-growing communities.

When will my order arrive?

Please review our Shipping Policy

What countries do you ship to?

We currently only ship to U.S. addresses. We are looking into adding other shipping destinations soon. Please subscribe to our mailing list and follow us on social to be notified when we expand our shipping regions!

What is your return policy?

Please review our Return Policy

I didn't receive an order confirmation. Can you help?

Yes! Please check your spam and trash folders for an email from support@homelandcoffee.co.If you can't find the email, make sure that your order went through -- it's possible that you didn't finish checkout.

If you still need help, please use our contact form or start a chat via the button on the bottom left corner of this page to get in touch with our customer service team.

Do you offer subscriptions?

Yes! We offer subscriptions on our most-popular coffee types. Please visit our subscription page to set yours up today!

I need to update the shipping address associated with my subscription.

Please login to your subscription portal here to update your address.

Please note that updating your subscription address will NOT automatically update the address associated with non-subscription orders. To update your default shipping address, please login to your account.

I need to update the payment method associated with my subscription.

Please login to your subscription portal here to update your payment method.

Please note that updating your subscription payment method will NOT automatically update the payment method associated with non-subscription orders. To update your default payment
method, please login to your account.

I would like to skip/postpone my next subscription delivery.

No problem! Please login to your subscription portal here to skip or postpone your next delivery. For more information.

How can I cancel my subscription?

Please login to your subscription portal here to cancel your subscription. If you change your mind in the future, you can always re-enable it.

I'd like to feature Homeland Coffee in my publication. Who should I speak with?

Please contact support@homelandcoffee.co

Do you offer discounts or coupons?

Join our mailing and SMS lists to get 10% off your next order! Follow us on social media to be notified of special offers around the holidays.

Still have questions?

If you don’t see the information you need, feel free to reach out to us directly—we’re always happy to help and share our passion for great coffee!

Our blog
Our blog
5 min read
The flavor profile of Ugandan coffee: What to expect in every sip
The flavor profile of Ugandan coffee: What to expect in every sip
5 min read
The rich history of Ugandan coffee: From bean to brew
The rich history of Ugandan coffee: From bean to brew

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